🔒 Data Protection

Plinko Baji's Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely secure with us. We are fully transparent about how we collect, use, and protect your data — everything is laid out clearly here.

Last Updated: January 1, 2026  |  SSL Encrypted
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Sale of Data to Third Parties
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Data Monitoring
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Our Commitment to Transparency
⚡ Core Security Pillars

How We Protect Your Information

Six Key Aspects of Plinko Baji's Privacy Policy

🔐
Encrypted storage
All your personal data is stored with 256-bit AES encryption. Passwords are never kept in plain text — they are always stored in hashed form.
🚫
No Data Sales
Plinko Baji never sells your data to third parties. Your information is used solely to provide you with our services.
🍪
Cookie Controls
You can update your cookie preferences at any time. Only essential cookies are active by default.
📋
Right to Erasure
You may request the deletion of all your personal data at any time. We will process your request within 30 days.
🛡️
Regular Security Audits
Our systems are regularly audited by independent third-party security experts to ensure your data remains protected at all times.
📬
Transparent Communication
In the event of a data breach, we notify affected users within 72 hours. Transparency is at the core of how we operate.
1

Introduction & Applicability

Welcome to Plinko Baji's Privacy Policy. This policy explains how we collect and use your personal information, and the steps we take to keep it safe.

This Privacy Policy Applicable to all Plinko Baji services — including the website, mobile app, live chat support, and email communications. By using our platform, you are considered to have accepted this policy.

We believe you should have full control over your own data. That's why this policy is written in plain language so every Plinko Baji user can easily understand it.

💡 This privacy policy has been written in Bengali with Bangladeshi users in mind. In the event of a legal dispute, the English version shall be considered final.

2

What Data We Collect

Plinko Baji may collect the following types of information from you:

Data Type Example Reason for Collection
Identity Information Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email address, mobile number, physical address Account Management & Notifications
Financial Information Payment methods, transaction history Deposit/withdrawal processing
Identity Document NID, passport scan Identity verification and anti-money laundering
Technical Information IP address, browser, device Security & Fraud Detection
Gaming Activity Bet history, session duration, wins/losses Responsible Gaming & Service Improvement

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary personal data goes against our policy.

3

How Information Is Collected

Plinko Baji collects your information through the following methods:

  • Directly from you: Via registration forms, KYC forms, support tickets, or live chat.
  • Automatically: From cookies, log files, and web beacons when you use our website or app.
  • From Third Parties: Limited data from payment providers (bKash, Nagad, Rocket) and identity verification services.
  • From Public Sources: Verifying information against public databases where necessary for fraud detection.

⚠️ We never collect sensitive information (such as health data or religious identity) without your explicit consent.

4

How Your Information Is Used

Plinko Baji uses your personal information solely for the following purposes:

  • Account Management: Managing registration, login, and profile updates.
  • Financial Transactions: Managing deposits, withdrawals, and bonuses.
  • Security Assurance: Fraud detection, prevention of multiple accounts, and anti-money laundering.
  • Service Improvement: Personalising the gaming experience and developing new features.
  • Contact: Promotional notifications, system updates, and support.
  • Legal Obligation: Meeting regulatory requirements and reporting obligations.
  • Responsible Gaming: Identifying problematic gaming patterns and providing timely support.

💡 If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting our support team.

We never use your gaming data or personal information to encourage excessive gaming — instead, if we notice unusual patterns, we'll reach out with your well-being in mind.

5

Data Sharing Policy

Plinko Baji never sells your personal data. However, limited sharing may occur in specific circumstances:

  • Payment Providers: Required information is shared with bKash, Nagad, Rocket, and banks to process transactions.
  • KYC Partners: With a licensed KYC service provider for identity verification.
  • Law Enforcement Agencies: In response to a court order or lawful government directive.
  • Licensing Authority: For regulatory reporting related to gaming licensing.

All third parties we work with are required to uphold the same strict data protection standards we do. They are not permitted to use your information for any other purpose.

⚠️ Plinko Baji never sells or transfers your data to advertisers, marketing companies, or data brokers.

6

Cookie Policy

Several types of cookies are used across the Plinko Baji website and app:

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at end of session
Functional Cookies Language preferences, theme settings 1 Year
Analytics Cookies Traffic analysis, error detection 90 days
Security Cookies Fraud prevention, device verification 30 Days

You can disable cookies from your browser settings, though doing so may affect how some features work. Only essential cookies are used without your consent — all others require your approval.

7

Security Measures

To protect your data, Plinko Baji follows the highest industry standards:

  • SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall and DDoS protection systems.
  • Restricted Access: Only authorized personnel have access to your data.
  • Regular Backups: Data is backed up in a secure, encrypted environment.
  • Penetration Testing: System security audits every 6 months.

💡 Payment card details are never stored on our servers. All payments are processed through PCI DSS-compliant gateways.

In the event of a security breach, we will notify affected users via email within 72 hours and provide guidance on the steps they should take.

8

Your Rights

As a Plinko Baji user, you have the following rights regarding your personal data:

👁️
Right to Access
You may request to know what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You may request that all your data be deleted after your account is closed.
🚫
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
📦
Right to Portability
You can receive a copy of your personal data in a machine-readable format.
📣
Right to Complain
You have the right to lodge a complaint regarding any data protection concern.

To exercise these rights support@plinko-baji.comEmail us at. We will respond within 30 days.

9

Data Retention Period

Plinko Baji does not retain your information longer than necessary:

Data Type Retention Period
Account & Identity Information 5 years after account closure (as required by law)
Financial transaction records 7 years (tax and regulatory requirements)
Gaming History 3 Years
Support Conversations 2 Years
Marketing Preferences Until consent is withdrawn
Cookies & Browsing Data 90 days

After the designated retention period, data is automatically deleted or anonymised.

10

Protection of Minors' Data

Plinko Baji is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

Age verification is mandatory at registration. Anyone found to have registered with false information will have their account immediately suspended and all collected data permanently deleted.

⚠️ If you become aware that a minor is using Plinko Baji, please contact us at support@plinko-baji.com. We will take immediate action.

11

Changes to the Privacy Policy

Plinko Baji reserves the right to update this privacy policy as needed. For any significant changes, we will:

  • At least 30 Days Prior We will notify you via email.
  • We will update the "Last Updated" date at the top of this page.
  • We will display a notification on the platform for significant updates.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. You may, however, close your account and request deletion of your data at any time.

12

Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Data Protection Team:

Email Support
support@plinko-baji.com
Please allow 24–48 hours for a response.
Live Chat
Chat with us directly via the live chat button on the website.
Available 24/7.
Data Protection Request
To view, correct, or delete your data, send us an email with the subject line "Data Request".

We are committed to responding to all privacy-related requests within 30 days. For complex requests, this may take longer, but we will notify you in advance.

Play Safe, Trust Plinko Baji

Your privacy and data security are our top priority. Register with confidence and get started today.

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